Seek Socially - Billing Policy

  • Last Revised : 12th Nov, 2021

Seek Socially - Billing Policy 1. Refund Policy Seek Socially has a 14-day money-back guarantee policy on all orders across all platforms. If you feel that Seek Socially is not a perfect fit for you, please email our support team on support@seeksocially.com within 14 days of purchasing for a full refund. Your refund will typically be processed within 5-10 business days depending on your banking provider. Your refund will be processed via your original method of payment. After the initial 14 day period post-purchase has lapsed, we will not offer a refund. When you sign up with Seek Socially, you agree to pay and take full responsibility for all charges made in conjunction with your selected plan and these policies. Monthly Plans: Our monthly plans auto-renew each month on the anniversary date of your original purchase. There are no long term contracts and you are free to cancel at any time. If you wish to view your upcoming payments and the dates in which these payments will be charged, please contact our team at support@seeksocially.com. 2. Cancellation To cancel your Seek Socially subscription, please contact support@seeksocially.com. To ensure your cancellation occurs before your next billing date, please get in touch with our team prior to your account being charged. We do not offer any prorated refunds for cancellations that occur part way through a billing cycle. 3. Failed Charges We offer a standard 3 day grace period for any charges that Seek Socially are unable to bill on your chosen payment method. If your method of payment is not updated within this 3 day period and Seek Socially cannot successfully receive payment for your subscription, your service will be automatically terminated. Once a service has been terminated, please get in touch with our support team at support@seeksocially.com with an updated valid form of payment if you wish to reactivate your account.